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Help center

How can we help?

Answers to common questions about quotes, applying, your policy and claims.

Getting a quote

Is it free to get a quote?

Yes. Comparing quotes on Quotient is free and doesn't commit you to anything.

Why do you ask about my health?

Health, build and nicotine use are how insurers set prices. Honest answers mean the quote you see is closer to your final price.

Will getting a quote affect my credit?

No. We don't run a credit check to show you quotes.

Applying

How long does it take to get approved?

Anywhere from the same day to several weeks, depending on the insurer, the coverage amount and whether an exam or medical records are needed.

Do I need a medical exam?

Not always. Many healthy applicants qualify without one. If an exam is needed, it's free and can usually be done at home.

What is underwriting?

It's the insurer's review of your application, records and any exam results to decide whether to approve you and at what price.

After you're approved

When does my coverage start?

Usually once you've signed the policy and made your first payment.

Can I change my beneficiary?

Yes. You can usually update beneficiaries any time by contacting your insurer.

Can I cancel?

Yes. Most policies have a free look period, often 10 to 30 days, for a full refund, and you can cancel later by stopping payments or contacting your insurer.

Filing a claim

How does my family file a claim?

Your beneficiary contacts the insurer with the policy number and a certified copy of the death certificate. We're happy to help guide them through it.

How long do claims take?

Many claims are paid within 30 to 60 days after the insurer receives everything it needs.

Privacy and security

Do you sell my information?

No. We share your details only with insurers you choose to apply with. See our privacy notice for details.

How is my data protected?

Your information is encrypted in transit and at rest, and access is limited to the people who need it to help you.

Contact us

Licensed agents are available to help, with no pressure to buy.

Emailinfo@choosequotient.com
We reply within one business day

Marketing disclosures

Products, rates and availability vary by state and eligibility, and may depend on your truthful answers to a health questionnaire. Rates shown are illustrative estimates and are not guaranteed; your final premium is set by the insurance company after it reviews your application. Insurance is issued by third-party insurance companies, not by Quotient. Images on this site are for illustrative purposes and do not show real customers. Quotient does not provide legal, tax or investment advice.

No-exam and accelerated underwriting: Getting a policy without a medical exam depends on product availability and your eligibility, and on your truthful answers to a health questionnaire. The insurer may still request medical records or an exam.

Indexed universal and whole life: Cash value projections are illustrations, not guarantees. Non-guaranteed values depend on the insurer's credited rates and charges. Life insurance is not an investment or a retirement plan.

How we're paid: Quotient earns a commission from the insurer when a policy is issued. Commission varies by insurer and product. It does not change your premium or how results are ranked.

Curious about other prices or claims in our ads? Additional details are available on our Disclosures page.